General technic questions

You can order up to 8 IP addresses on one dedicated or virtual server.

Hosting management is carried out through the ISPmanager panel

Virtual servers (VDS) are managed as hardware (for rebooting, stopping, etc.) through VDSmanager, for VDS administration you can install prepared images with built-in and configured panels VestaCP, Ajenti, Zpanel (free) or ISPmanager 6 (paid) at your request

Management of dedicated servers as hardware (for rebooting, stopping, etc.) is carried out through DCImanager, to administer a dedicated server, you can install prepared images with built-in and configured panels VestaCP (free) or ISPmanager 6 (paid) according to your desire

You can install any control panel you see fit. we provide root access to the servers.

Yes, we provide an additional backup hosting service, which is an offline storage that can be connected via FTP, WebDAV, SCP protocols or set up backup using rsync.

You can order an additional IP for your server. This service is paid.
Also, you can delete your server and, perhaps, when creating a new server, you will get a different IP. Deleting a paid server does not return money to your account.

The IP address of the dedicated or virtual server (dedicated, VDS) issued to you is routable on the Internet and is assigned directly to the interface of your machine without using any translations (NAT), static and reserved until you delete it.

Restoring the server does not guarantee that you will keep the same IP address that was assigned to you.

Virtual hosting (shared hosting) in itself implies that many sites work under one IP, because in this case, your IP will not be allocated to you personally. But, you can additionally order a dedicated IP address for a shared hosting service

By default, all ports are open, there are no restrictions on our part. We recommend that customers set their own security settings and take care of the security of their services.

Yes. We are Microsoft SPLA and are ready to provide you with licensed Microsoft software, in particular Windows Server 2019, Windows Server 2016, Windows Server 2012, Windows Server 2008 R2,

Despite the low prices, our architecture represents the same type of high-availability clusters, which are built using open source and commercial software (software) and hardware (hardware) that have been tested in production for years.

All servers run on CentOS 7, which provides a homogeneous environment and simplifies both administration and security.

All services run on clusters.

All clusters are standard.

The standard cluster consists of nodes based on HP and Dell servers with multicore Intel Xeon and storage based on servers with 6-core Intel Xeon and SSD RAID 5 based on LSI controllers.

The cluster is served by Juniper and IBM switches and is connected via 10Gbps uplink.

Each node is connected by two 1Gbps interfaces to ensure the fault tolerance of the physical link and has the ability to build internal virtual links between virtual machines up to 40Gbps.

The storages are connected by 10Gbps interfaces via iSCSI.

After ordering the service, you will receive access details to the email that you specified during registration. Also, you can find out this data from the instructions for the ordered service in the Personal Account.

First of all, check your Spam folder, the email may have gone there by mistake. If you still do not receive an email, please contact technical support for assistance.

Yes. You can count on our DNS to be used if needed.

Server names:

ns1.gmhost.hosting
ns2.gmhost.hosting
ns3.gmhost.hosting

If you have registered a domain with us (or transferred it to us), we will provide you with a free DNS hosting service. You can order it from your personal account. You will receive setup instructions in the service activation email.

If you registered your domain elsewhere, you can use our DNS servers or use the current
In the first case, you need to change the NS of the domain server to ours, order a free DNS hosting and make the settings according to the instructions in the activation letter.
The second option is to register the ip address that is assigned to the ordered service as an A-record for your domain name in the DNS control panel at the registrar that currently supports it.

The geolocations of all IP addresses are handled by different governing bodies that issue these IP addresses for use by ISPs. The mismatch can occur between the time we get the new IP pool and the time the IP pool geography is updated by the organizations responsible for updating their databases.

Since these organizations operate in their own mode, we have no control over the speed at which they make geographic changes. If there is a discrepancy, it usually means that the data will be updated soon.
If you know in which GeoIP database the data about the IP address is displayed incorrectly, please contact our technical support service. For our part, we will try to expedite the data correction process as much as possible.

No, but we are working on it.